Academy
Writing a Customer Brief for Surface Protection
November 1, 2026

A customer brief records the surface, the intended appearance and the practical problem. Distinguish customer statements from verified observations. Identify missing substrate information and agree the next assessment step. Practice by writing a meeting-table brief and marking which facts still need confirmation.
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Send clear surface and edge photographs, dimensions and your city. Contact MKK® for an individual assessment. MKK® excludes edge-banded products because of swelling risk. Photographs support an initial review and do not establish final suitability.
Related industry coverage
Read the related sector article. Product announcements do not establish film compatibility.