Distance Sales Agreement
Version 1.0 · Effective date 22 Ağustos 2026
General distance-sales terms, applied to every order placed through our platform, under Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation.
1. Parties
SELLER: Ali Reçber — a sole proprietorship (individual income taxpayer) operating under the trade name "MKK Koruma Sistemleri" — Tax Office: Topçumeydanı — Tax ID No: 7340880178 — Turkish ID No: 40862057798 — Address: Yenişehir Mah. 239 Sk. Serhat A Blk No:13 B, Haliliye/Şanlıurfa, Türkiye — Email: info@mobilyakaplama.com — Phone: +90 506 156 6566. BUYER: The individual or legal entity who creates an account and places a request/order through the platform ("Customer"). This agreement applies to each order the Customer places through the platform, together with that order's specific date, service items, and price.
2. Subject of the Agreement
The subject of this agreement is to determine the rights and obligations of the parties, under Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation, regarding the sale and performance of the surface protection/coating service ordered by the Customer through the Seller's platform (the specific product, application area, unit price, and total amount are separately shown to the Customer at the time of order).
3. Formation of the Agreement
This agreement is deemed formed for that order once the Customer approves the price quote presented on the platform and completes payment. An order summary (service item, price, date) is separately presented to the Customer in their account and/or by email.
4. Performance of the Service
The manner, duration, and completion conditions of the service are detailed in our Delivery and Return Terms document, which forms an integral part of this agreement. In summary: following payment confirmation, a verified applicator is assigned, an appointment is coordinated, the application is documented with before-and-after photos, and it is completed upon the Customer's confirmation.
5. Right of Withdrawal
Under the Distance Contracts Regulation, the Customer has the right to withdraw from the agreement within 14 days of its formation, without stating any reason and without paying any penalty. However, under the Regulation's exception for service agreements, this right cannot be exercised once performance of the service has begun with the Customer's consent. For orders cancelled while the right of withdrawal can still be exercised, the full amount collected is refunded; for cancellations after performance has begun, the terms in Section 4 of our Delivery and Return Terms document apply.
6. Default and Dispute Resolution
If either party fails to fulfill its obligations under this agreement, the other party may exercise its rights under the general provisions of Turkish Code of Obligations No. 6098. For disputes arising from this agreement, the Consumer Arbitration Committee at the consumer's place of residence may be applied to within the monetary limits announced annually by the Ministry of Trade, and Consumer Courts for disputes exceeding those limits. The Customer may first apply to the Seller through the dispute record feature in their account.
7. Effect
These general terms apply to every order placed through the platform, together with that order's specific date and price information. By completing payment, the Customer declares that they have read and accepted all provisions of this agreement.